e8e8 Privacy Policy

e8e8 collects various types of information during registration, transactions, and platform use in order to provide its services properly. The different categories of information collected are described below:

a) Personal Identification Information

• Full name and date of birth (for age verification)
• Valid email address
• Mobile number (linked to a bKash, Nagad, or Rocket account)
• National ID number or passport number (applicable for identity verification)
• Current address

b) Financial Information

• bKash, Nagad, or Rocket mobile banking number
• Bank account details (for withdrawals)
• Transaction history and amounts
• Deposit and withdrawal methods

c) Technical Information

• IP address and device identity
• Browser type and operating system
• User login time, session ID, and cookies data
• Navigation behavior and gaming activity on the platform

All information collected by e8e8 is used only for specific and legitimate purposes. We process your information for the following reasons:

• Account Management and Verification: To complete registration and confirm your identity.
• Financial Transaction Processing: To carry out deposits and withdrawals successfully. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500.
• Service Quality Improvement: To monitor user experience and improve platform performance.
• Security and Fraud Prevention: To detect and prevent unauthorized activity, fraud, and money laundering.
• Legal Compliance: To comply with applicable laws and regulations.
• Customer Support: To resolve your issues and provide 24/7 support in Bengali.
• Promotional Communication: To send information about bonuses and offers (only with your consent).
• Responsible Gaming: To monitor excessive gaming behavior and assist users.

e8e8 has adopted industry-standard technical and administrative measures to keep your personal information secure:

• SSL Encryption: All data transmitted on the website is protected by 256-bit SSL encryption.
• Firewall Protection: Advanced firewall systems are in place to defend against external cyber attacks.
• Access Control: Only authorized personnel can access specific information.
• Regular Security Audits: Regular security tests are conducted to identify system vulnerabilities.
• Data Encryption: Stored data is also kept in encrypted form.

e8e8 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: With the relevant financial institutions to process bKash, Nagad, Rocket, and bank transfers.
• Technology Partners: Technology providers that assist in operating the platform, who are bound to comply with our privacy policy.
• Law Enforcement Agencies: In response to a valid court order or government request.
• Fraud Prevention Agencies: To prevent money laundering and fraudulent activity.

All third parties are bound by a confidentiality agreement with us and may use your information only for specified purposes.

e8e8 uses cookies and similar tracking technologies on its platform. Cookies are small data files stored in your browser.

Types and Purpose of Cookies

• Essential Cookies: These ensure the basic functionality of the website — maintaining login sessions, security verification, and so on. They cannot be disabled.
• Functional Cookies: These remember your language preferences, display settings, and similar choices.
• Analytics Cookies: These collect usage statistics to help improve service quality.

You can control or delete cookies from your browser settings, though this may limit some features of the platform.

e8e8 retains your personal information only for as long as necessary or required to meet legal obligations:

• While Account Is Active: Throughout the entire period from registration until the account remains active.
• After Account Closure: Financial transaction records are retained for a specified period as required by law.
• In Case of Legal Claims: Relevant information is retained for as long as necessary during any dispute or legal proceeding.
• Inactive Accounts: If an account remains inactive for an extended period, the information may be deleted or securely archived.

Every user of e8e8 has the following rights regarding their personal information:

• Right to Access: You may request details of the information we hold about you at any time.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request deletion of your information (subject to legal obligations).
• Right to Object to Processing: In certain cases, you may object to the processing of your information.
• Right to Portability: You may receive a copy of your information in a structured format.
• Right to Withdraw Consent: You may withdraw consent given for promotional communication at any time.

To exercise these rights, please contact our support team by email: [email protected]

e8e8 is a platform for users aged 21 and above only. We do not knowingly collect any personal information from minors (under 21). If a minor has registered on our platform, please inform us and we will promptly delete the relevant account and all collected information. We urge parents to take appropriate steps to ensure their children cannot access this platform and to use parental control software.

For the operational needs of e8e8's technical infrastructure, your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that:

• Encryption is always used when transferring data.
• The receiving party maintains privacy protection standards equivalent to ours.
• All data centers follow international security standards.

e8e8 reserves the right to change or update this Privacy Policy at any time as needed. In the event of any significant change, we will:

• Post a clear notice on the website.
• Send a notification to your registered email.
• Update the "Last Updated" date at the top of the policy.

If you continue to use the platform after any changes, you will be considered to have accepted the updated policy. If you have any questions about the changes, please contact us.

Clicking on any external site link displayed on the e8e8 platform will take you outside e8e8's control. Those sites have their own privacy policies, and e8e8 is not responsible for their data protection practices. You are advised to read the privacy policy of any third-party site before providing your information to them.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We treat all privacy-related complaints with the highest importance and work to resolve them as quickly as possible.